Home/Lead Nurture
/ LIVE NURTURE OPS · v2.4

Chase every quote without lifting a finger.

The job's not lost on the call. It's lost in the silence after. LeadSafe follows up across days and weeks — call, SMS, email — re-qualifying and re-booking until the customer actually decides.

leadsafe · nurture operations
WON THIS WEEK £14.2kQUEUE 23WIN RATE 31%
£
Dave M. — Boiler quote sent 5d ago
3RD TOUCH · CALLED 14:22 · ANSWERED · 00:42
Live
/ Quote value
£3,840
/ Trade
Combi swap
/ Stage
Awaiting decision
/ Agent
Hi Dave, this is Maya from Northside Heating — just following up on the combi quote we sent through last Tuesday. How are you getting on with it?
/ Customer
Yeah — sorry, meant to come back to you. The price is fine, I just wanted to check the timeline. We're away the week of the 12th.
/ Agent
No problem — we can do the install the week before, on the 5th or 6th. I can lock either of those in now and send a confirmation. Want me to?
/ Customer
Yeah, the 6th if that works.
/ Agent
Booked for the 6th. Sending you the confirmation and prep checklist now
/ Today
9
▲ 4 vs yest.
/ Won
£14.2k
▲ 31% rate
/ Avg cadence
3 touches
▼ to a decision
/ Win rate
31%
▲ vs 6% no-chase
31%WIN RATE ON QUOTES THAT WENT QUIET
3TOUCHES TO A DECISION ON AVG.
£3.8kAVG WON QUOTE VALUE
14dNURTURE WINDOW
£14k+WON PER MONTH
31%WIN RATE ON QUOTES THAT WENT QUIET
3TOUCHES TO A DECISION ON AVG.
£3.8kAVG WON QUOTE VALUE
14dNURTURE WINDOW
£14k+WON PER MONTH

Quote sent to job booked.

No CRM admin. Sits behind whatever you already use to send quotes — Jobber, ServiceM8, HubSpot, or just an email PDF.
/ 01 — TRIGGER

Quote sent or lead silent.

Webhook fires when you send a quote — or when a known lead has been silent for 48h. Quote value, trade, customer details, last touch — all captured.

/ 02 — SEGMENT

Worth chasing?

Filters by quote value, customer history, time since quote, prior responses. High-value ones go on the call cadence. Low ones go on email-only.

/ 03 — CHASE

Multi-channel cadence.

Call + SMS + email across days and weeks. Each touch references the quote, asks one specific question, and offers an easy next step.

/ 04 — CLOSE

Decision either way.

Re-qualifies, re-books, or politely closes the lead out as won or lost. No more "awaiting decision" sitting in your CRM forever.

It's almost never the price.

Most quotes don't go cold because the customer hated your number. They go cold because they got distracted, had a question, or wanted to compare. A real conversation surfaces all three.
/ WIN-BACK RATE

5× better than email.

An automated email recovers ~6% of cold quotes. A call cadence recovers 31%.

×5
/ MONTHLY WON · ROLLING 30D

Steady stream — not one-off spikes.

Average trade sees won-back jobs compound week-over-week as LeadSafe learns which objections actually convert in your patch.

/ NOT PUSHY

Helpful, not desperate.

Opens with "just checking how you're getting on with the quote" — never "you forgot something" or "last chance." Brand-safe, voice-cloned, in your tone.

/ ONE-TAP RE-BOOK

Removes friction in real time.

If they want a small change — different start date, swap to a like-for-like — the agent texts a one-tap link to confirm while they're still on the call.

/ THRESHOLD-BASED

Only chases worthwhile jobs.

Set the quote-value floor. Below it, email only. Above it, full call cadence. Don't waste calls on £80 service jobs.

/ INTEGRATIONS

Plugs into your stack.

Webhooks for the quote tools you already use. Pushes outcomes back to your CRM and calendar so every won-back job is attributed.

Jobber
ServiceM8
HubSpot
Pipedrive

The jobs that came back from the dead.

The cold quote is usually closer to a yes than a no. They got distracted. A polite, well-timed call finds out which.
/ Heating

Boiler quotes that went silent.

Combi swap quotes sat in inbox limbo. LeadSafe rings on day 3, day 7, and day 14 — surfaces the timing or finance objection and re-books.

/ Solar

Surveys never followed up.

Survey done, full quote sent, then nothing. Multi-touch follow-up wins back the homeowner who was waiting on the half-year electric bill before deciding.

/ Electrical

EICRs and rewires awaiting decision.

Property owners stalling on rewire scope. LeadSafe re-confirms timeline, re-shares the report, and books in the start date.

/ Roofing

Storm-damage quotes sitting cold.

Insurance claim in flux, weather changed. LeadSafe checks back every fortnight until the claim lands and the job is bookable.

/ See also

Lead Nurture is one of three.

/ 01 — SPEED-TO-LEAD

Reply in seconds, not hours.

For form fills, ad enquiries, and any inbound web lead that needs a fast outbound call.

/ 02 — ALWAYS-ON

Never miss another call.

The phone problem. Out-of-hours, weekends, on-the-tools — covered.

/ NEXT STEP

See it run on a real cold quote from your job board.

30-minute demo. Plug LeadSafe into a quote that's been silent for two weeks and watch it re-engage the customer — live.